TrackCold

Privacy Policy

Effective: May 3, 2026

This Privacy Policy explains how TrackCold ("we", "us") collects, uses, and protects information in connection with the TrackCold iPhone app (the "App"), including its Apple Watch companion, Live Activities, and widgets, and the TrackCold website at trackcold.com (the "Website").

1. Summary

  • The App stores your session data on your device and, if you enable it, in your private iCloud.
  • The App contains zero third-party SDKs, no analytics, no advertising, and no trackers. It does not require an account.
  • The Website uses Google Analytics 4 to understand aggregate visitor behavior. It does not personally identify you.
  • We do not sell your personal information.

2. Information collected by the App

The App is designed to operate without an account. The following data may be processed:

  • Session data — durations, temperatures you enter, ritual configurations, notes, and timestamps. Stored on your device. If iCloud is enabled in iOS Settings, this data is also synced via your private iCloud account, which is end-to-end encrypted by Apple.
  • HealthKit data — only if you grant permission. The App may write workout entries (mindful sessions, water temperature readings) to Apple Health and read your activity data to enrich session context. HealthKit data never leaves your device under our control; it is governed by Apple's HealthKit framework.
  • Subscription status — managed by Apple via StoreKit. We receive a transaction receipt from Apple to verify entitlement to Asgard premium features. We do not receive your payment method, Apple ID, or billing address.
  • Crash reports and diagnostics — only if you opt in via iOS Settings → Privacy & Security → Analytics & Improvements → Share with App Developers. These reports are aggregated and provided by Apple and do not personally identify you.

3. Information collected by the Website

  • Google Analytics 4 — measurement ID G-L9C4ZR53T6. Collects pageviews, referrer, approximate geographic region (city-level, derived from IP), device type, browser, screen size, language, and aggregate behavior (scroll depth, time on page). Google may set cookies in your browser. IP addresses are anonymized prior to storage by Google in regions where required.
  • Server access logs — our hosting provider (Vercel) records standard request metadata including IP address, user-agent, requested URL, and timestamp. Used for security, debugging, and abuse prevention. Retained for a limited period per the provider's policies.

4. How we use information

  • To operate, maintain, and improve the App and Website.
  • To verify subscription entitlement (Apple StoreKit data).
  • To understand which content and features are useful (Website analytics, in aggregate only).
  • To respond to your inquiries when you contact us.

5. Third parties

We work with the following service providers. Each is bound by their own privacy policy:

We do not share your information with advertising networks, data brokers, or other third parties for their own marketing purposes. We do not sell your personal information.

6. Cookies

The Website sets cookies via Google Analytics (_ga, _ga_*). These are used to distinguish users for analytics purposes. The App itself does not use cookies. You can clear or block cookies in your browser at any time; doing so will not affect your ability to use the Website.

7. Your rights

Depending on where you live (e.g., the EU/EEA, UK, California), you may have rights to access, correct, delete, or restrict processing of your personal information, and to object to certain processing or withdraw consent. To exercise any of these rights, email trackcold@suur.io. Because the App is account-less and stores most data on your device, you can also delete your data directly by uninstalling the App or clearing it from within the App's settings.

8. Children

TrackCold is not directed to children under 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with information, contact us and we will take appropriate steps.

9. Data retention

App data is retained on your device (and in your iCloud) until you delete it. Subscription receipts are retained as required by Apple's policies and our financial-record obligations. Website analytics data is retained per Google Analytics' default retention setting (currently 14 months) and aggregated data may be kept longer.

10. Security

We use reasonable technical and organizational measures to protect information. iCloud data is encrypted by Apple. The Website is served over HTTPS. No system is perfectly secure; you use the App and Website at your own discretion.

11. International transfers

The service providers we use (Apple, Google, Vercel) operate globally and may process data in countries other than your own. They participate in international data-transfer mechanisms (e.g., Standard Contractual Clauses) where applicable.

12. Changes

We may update this Privacy Policy. The "Effective" date at the top reflects the latest version. Material changes will be communicated through the App or Website. Continued use after a change constitutes acceptance.

13. Contact

Questions, requests, or concerns: trackcold@suur.io